Jess Gould
Project Delivery · Event Management
Commercial Partnerships
About Me
I have 15 years' experience creating and delivering the builds and systems behind some the UK's most innovative and exciting creative projects.Combining event operations, production expertise and a love of technology, I deliver the projects that makes large-scale experiences work. Project delivery, change management, and large-scale operations - the less glamorous machinery behind the creative moments people remember.I've led delivery across 60,000-capacity greenfield festivals, international touring productions, and city events. Currently Lead UK Event & Operations Manager at Weezevent, where I manage a portfolio of major UK festival accounts including Boomtown, Lost Village, and Valley Fest.Before that I was Head of Ticketing at Boomtown, Production Lead for Arcadia Spectacular's international touring show across Burning Man, Miami, Australia, and Taiwan, and Event Manager at Tokyo World. Fifteen years of increasingly complex delivery, with PRINCE2 and NEBOSH along the way.Outside the day job, I produce community events for local authority and heritage partners in Somerset through Field Note Studio - smaller in scale, but shares the same belief: that well-designed public events create connection that lasts beyond the day itself. I founded Born Adventurers, a family festival, and Adventure Club, a charity getting children active and outdoors.I'm increasingly drawn to organisations with a mission and value our natural world, community & creativity.
Expertise
Fifteen years of operational delivery has built deep specialism across five areas:
Creative Arts & Heritage Events
Programme production for creative independent festivals, exciting creative brands, local authorities, cultural, and heritage partners. Designing and delivering events & activations that push creative boundaries and build community.
Large-Scale Operations at Public Events
End-to-end operational planning and delivery for festivals up to 80,000 capacity, city events, and international touring productions. An expert on operational event technology including ticketing, access control and onsite payment systems.
Strategic Account Leadership & Commercial Growth
Client management across major festival accounts, local authorities, and heritage organisations, plus local community engagement. Large event industry network, and commercial proposal development with long-term account growth.
Event Technology Systems
RFID infrastructure, cashless payment systems, access control, and ticketing strategy at scale. Implementation, configuration, and onsite delivery across 20+ major UK events annually.
Team Leadership & Training
Leading and developing teams, including cross-departmental knowledge transfer. Mentoring junior staff in technical and operational delivery.
Career Highlights
Lead UK Event & Operations Manager, Weezevent managing 20+ festival accounts including Lost Village, Victorious, Boomtown, Kaleidoscope and Valley Fest and post-acquisition integration of the Kaboodle team.Head of Ticketing, Boomtown Festival owned ticketing strategy and live operational delivery for one of the UK's largest independent festivals.Production Lead, Arcadia Spectacular led international touring production across Burning Man, Miami, Australia, Taiwan, and Europe.Event Manager, Tokyo World planning and onsite delivery for a 20,000-capacity multi-stage city eventCommunity Programme Producer, Field Note Studio designing and delivering community engagement events for local authority and heritage partners in Somerset.Credentials
PRINCE2 Practitioner · NEBOSH General Certificate · 15 years senior event operations experience
Insights
I speak and write about operational intelligence in events - how the data flowing through ticketing, access control, and cashless payment systems can inform smarter decisions, not just smoother logistics.Particular interests include the role of technology in large-scale public events, post-acquisition integration in event tech, and designing operations that serve community as well as commerce.
Panel speaker, Event Production Show 2026
'Boomtown x Weezevent: Turning real data into operational impact'
Topics:
- How we can utilise data to predict commercials, operational demands and resource requirements
- Real examples of use-cases in live show
- What is next for data in events?Written Article, Events Unplugged 2026
'Operational Intelligence: How unified ticketing, access, and cashless data creates competitive advantage'
Topics:
- Data-driven operations: from ticketing and RFID to real-time operational insight
- Cashless payment systems in festivals: implementation, adoption, and what the data tells you
- Building operations teams through acquisition and integration
- Community events as infrastructure: what the festival industry can learn from local programmingInterested in having me speak at your event or contribute to a panel? Get in touch using the button below.